Frequently asked questions.

Why does my childcare centre need a specialised security system?

Childcare environments have unique needs. From privacy regulations to child-safe access controls, specialised systems ensure your centre is protected in ways that general business security can’t offer.

Are your systems compliant with Australian privacy laws?

Yes. All our CCTV and monitoring solutions are designed in line with Australian privacy and surveillance legislation. We help ensure your centre meets all relevant regulations and maintains appropriate record-keeping.

Can parents access security footage?

Generally, security footage is for centre management use only, unless required for investigation purposes or at the request of authorities. We can help you establish clear policies for managing and storing footage securely.

Do you install cameras inside learning rooms?

We work with you to determine appropriate camera placement. In line with privacy requirements, cameras are never installed in private or sensitive areas, such as bathrooms, and their use in learning spaces depends on operational needs and privacy considerations.

Can you help with after-hours monitoring?

Yes. Our alarm systems and monitoring solutions can help protect your centre after hours. We’ll work with you to create a solution that suits your centre’s operating hours and site layout.

What happens if a security system fails?

Our team provides ongoing support and system monitoring options to ensure your security equipment remains operational. We also offer maintenance and troubleshooting services to minimise downtime.

Is every solution customised?

Yes. We don’t believe in one-size-fits-all. Every childcare centre is different, and our solutions are tailored to your site, operational requirements, and compliance needs.